FAQ

Answers to your questions

Which engines does Terrateam support?

Terrateam supports Terraform, OpenTofu, Terragrunt, and CDKTF.


Can Terrateam be used with cloud providers like AWS, Azure, and Google Cloud?

Yes, Terrateam is compatible with all cloud providers, including AWS, Azure, and Google Cloud, ensuring flexibility in your infrastructure management.


How does Terrateam integrate with existing CI/CD pipelines?

Terrateam seamlessly integrates with GitHub to streamline infrastructure orchestration. It automates IaC operations directly from pull requests, enhancing your workflow with efficient, Git-based deployment and review processes.


What is the typical setup time for Terrateam?

Setting up Terrateam is quick and straightforward, often taking just a few minutes. Comprehensive guides and support are available to help you get started.


Does Terrateam store my data or code?

No, your source code and data never reach our servers. GitHub Actions runtime environments are isolated to your GitHub organization.


Can I install Terrateam across multiple GitHub organizations and repositories?

Yes, you can install Terrateam on an unlimited number of GitHub organizations and repositories. Basic-level subscriptions are tied to a single organization but support unlimited repositories within that organization.


What deployment options does Terrateam offer?

Terrateam offers multiple deployment options to fit your needs. Our cloud version is available as a SaaS, or you can choose to deploy Terrateam on your own infrastructure using a self-hosted or on-premise setup. Additionally, we offer private cloud deployment options where our team can handle the deployment for you.


Is Terrateam secure?

Terrateam takes security very seriously. See our security page: https://terrateam.io/security


What are the Terrateam support levels?

Terrateam offers three support levels: Community, Basic, and Enterprise. Enterprise customers benefit from priority support, dedicated account managers, and custom SLAs tailored to your organization's needs. You can read more about the support options here: https://docs.terrateam.io/company/support


What happens after the 14-day free trial?

After the 14-day free trial, you can choose to continue with one of our paid plans. If you decide not to subscribe, your access will revert to the free tier, which offers limited functionality.


Does Terrateam provide audit logs for compliance purposes?

Yes, Terrateam provides audit logs for tracking infrastructure changes and applying policies. Advanced audit trails with more comprehensive insights are available with our premium plans.


How does Terrateam ensure high availability and reliability?

Our SaaS version is designed for high availability with redundant infrastructure. For self-hosted or private cloud deployments, we provide detailed documentation to help you set up high-availability environments.


How can I pay for Terrateam?

Payment options vary based on the plan selected. Basic plans require monthly or annual payments made with a credit card. The Enterprise plan offers more flexibility, allowing payment through either purchase order and invoice, or by credit card on a monthly or annual basis.