Support for real-world infrastructure
From simple setups to complex cloud environments, Terrateam is built to support the way you work. Support is our superpower.
Documentation
Everything you need to configure Terrateam, automate GitHub workflows, and deploy with confidence.
View DocsCommunity Slack
Talk with Terrateam engineers and other users. It's where we answer questions, troubleshoot, and share setups.
Join SlackTechnical Support
Most issues get a response within 1 business hour. For complex use cases, we offer contact via Slack, email, and scheduled calls.
Contact SupportWhat you can expect
Real-time support from the engineers who build Terrateam. No ticket backlog. No runaround.
Critical issues
Response in <4 hours
Setup and config
Usually within 1 business day
Architecture guidance
Typically within 2–3 days
Built to support this kind of work
Terrateam is used by teams managing hundreds of modules, dozens of environments, multi-cloud deployments, and tightly audited infrastructure. Whether you're exploring GitOps or hardening your CI pipeline, we're here to support you the whole way.
Not sure where to start? Get in touch and we'll help you figure it out.