Support for Real-World Infrastructure

From simple setups to complex cloud environments, Terrateam is built to support the way you work. Support is our superpower.

Documentation

Everything you need to configure Terrateam, automate GitHub workflows, and deploy with confidence.

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Community Slack

Talk with Terrateam engineers and other users. It's where we answer questions, troubleshoot, and share setups.

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Technical Support

Most issues get a response within 1 business hour. For complex use cases, we offer contact via Slack, email, and scheduled calls.

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What you can expect

Real-time support from the engineers who build Terrateam. No ticket backlog. No runaround.

Critical issues

Response in <4 hours

Setup and config

Usually within 1 business day

Architecture guidance

Typically within 2–3 days

Need a call? We support scheduled deep-dives for high-urgency workflows.

Built to support this kind of work

Terrateam is used by teams managing hundreds of modules, dozens of environments, multi-cloud deployments, and tightly audited infrastructure. Whether you're exploring GitOps or hardening your CI pipeline, we're here to support you the whole way.

Not sure where to start? Get in touch and we'll help you figure it out.